When does the return window start?
Within 30 days of purchase for a refund; days 31-60 for merchandise credit, subject to approval.
ULTA BEAUTY · US SHOPPERS · OFFICIAL SOURCES
ulta return policy
Within 30 days of purchase for a refund; days 31-60 for merchandise credit, subject to approval. Customer pays mail-return postage; fee not verified. In-store returns are also available. Most new or gently used products qualify; excluded categories and sealed-item requirements apply.
Read the official return policy
Reviewed 2026-09-12. Original source review date retained.
Official return conditions
Each row links to its source and shows its review date. Confirm current eligibility with the brand before ordering.
| Offer or policy | Conditions | Official source | Reviewed |
|---|---|---|---|
| Return window | Within 30 days of purchase for a refund; days 31-60 for merchandise credit, subject to approval. | Official return window policy | 2026-09-12 |
| Return postage | Customer pays mail-return postage; fee not verified. In-store returns are also available. | Official return postage policy | 2026-09-12 |
| Opened products | Most new or gently used products qualify; excluded categories and sealed-item requirements apply. | Official opened products policy | 2026-09-12 |
ulta exchange policy
Unconfirmed — exchange-specific deadlines, methods and conditions are not established in the existing reviewed on-site evidence.
Unconfirmed — a direct official source page could not be verified. · Reviewed 2026-09-12
return without receipt
Unconfirmed — accepted alternatives to a receipt and the outcome of a return without proof of purchase are not established in the existing reviewed on-site evidence.
Unconfirmed — a direct official source page could not be verified. · Reviewed 2026-09-12
can you return opened products
Most new or gently used products qualify; excluded categories and sealed-item requirements apply.
Official opened products policy · Reviewed 2026-09-12
ulta cologne return policy
Unconfirmed — cologne-specific eligibility, packaging requirements and exclusions are not established in the existing reviewed on-site evidence; the general product rule is not a verified cologne-specific promise.
Unconfirmed — a direct official source page could not be verified. · Reviewed 2026-09-12
ulta return policy FAQ
Official return policy · Reviewed 2026-09-12
Who pays return postage?
Customer pays mail-return postage; fee not verified. In-store returns are also available.
Official return policy · Reviewed 2026-09-12
Can opened products be returned?
Most new or gently used products qualify; excluded categories and sealed-item requirements apply.
Official return policy · Reviewed 2026-09-12