beautydeals

Beauty brand returns and free shipping comparison

Compare beauty brands for US direct-site shopping. Official return and shipping policies reviewed on 2026-09-16. Amounts are USD unless marked C$. Each answer links to its brand-page evidence. Unconfirmed means missing or conflicting evidence.

Sort uses the first stated eligibility or request window; purchase, receipt and shipment start dates differ. Non-numeric windows stay last. Swipe the table sideways on smaller screens.

BrandReturn window (days)Return postage: who paysFree-shipping thresholdOpened productsInternal sourceReview date
about-face30 days for a full refund; later returns receive store credit.Brand pays: free US returns.US orders over $45 before tax; discount-code orders excluded.Unconfirmedabout-face source table2026-09-12
Alpyn BeautyMust arrive back within 30 days of purchase.Customer pays a $5 prepaid-label fee.Continental US standard: $60 or more.Yes, lightly used, in original packaging.Alpyn Beauty source table2026-09-12
AxiologyOrdinary returns are not accepted.UnconfirmedUnconfirmedNo ordinary refund for opened cosmetics.Axiology source table2026-09-12
BeautyStat30 days after delivery; contact the brand first.Customer pays return postage; fee not verified.UnconfirmedNo: unused, unopened and in original packaging; faulty products are an exception.BeautyStat source table2026-09-12
Biossance30 days from ship date.UnconfirmedUS domestic orders $50 or more after discounts and before tax.Returns accepted if not satisfied; sets and accessories are final sale.Biossance source table2026-09-15
Charlotte TilburyUnconfirmedBrand pays: free qualifying returns.US ground: over $50; Silver and Rose Gold loyalty members have no minimum.Yes, unused or gently used; engraved items excluded and full kits required.Charlotte Tilbury source table2026-09-12
Cheekbone BeautyUnconfirmedCustomer arranges and pays postage; fee not verified.UnconfirmedOpened, swatched or tested items: exchange only, not a refund.Cheekbone Beauty source table2026-09-12
Clinique30 days from purchase.Brand describes returns as free.Non-members $50 after discounts; Smart Rewards members no minimum.Yes, new or gently used.Clinique source table2026-09-15
Clionadh CosmeticsNo ordinary cosmetic returns; separate EU withdrawal rights apply.UnconfirmedUnconfirmedOpened cosmetics are excluded from ordinary returns for hygiene reasons.Clionadh Cosmetics source table2026-09-12
Cocokind30 days after delivery; direct-site purchases only.UnconfirmedUS orders: $50 or more.Yes, new or gently used; trial products and gift cards are final sale.Cocokind source table2026-09-12
ColourPopNo ordinary returns; damaged-item replacement within 14 days of delivery.UnconfirmedUS orders over $35.No ordinary returns or exchanges.ColourPop source table2026-09-15
Devinah CosmeticsOrdinary cosmetic returns are not accepted.UnconfirmedUnconfirmedOpened cosmetics cannot be returned or exchanged for sanitary reasons.Devinah Cosmetics source table2026-09-12
Dieux Skin30 days after delivery for unopened US orders.Customer pays the return-label charge deducted from the refund; fee not verified.US standard: over $60. First-time subscription orders ship free.Not under the ordinary policy. Contact the brand about reactions or defects.Dieux Skin source table2026-09-12
Dior Beauty30 days after purchase for eligible direct-site products.UnconfirmedUS ground: members have no minimum; guests $50 or more. Excludes Alaska and Hawaii.Yes, unopened or gently used in original packaging; La Collection Privee must be unused and unopened; engraved items excluded.Dior Beauty source table2026-09-12
Drunk ElephantReturn within 30 days after purchase; complete sets or kits required.UnconfirmedUS ground: $40 or more.UnconfirmedDrunk Elephant source table2026-09-12
e.l.f. CosmeticsNo ordinary returns; named complexion shade refunds within 30 days of purchase.UnconfirmedUS merchandise orders $35 or more.No ordinary returns; limited named complexion shade-refund exception.e.l.f. Cosmetics source table2026-09-15
EADEMUnconfirmedUnconfirmedOrders above $45, as advertised on the US shipping page.No: products must be unopened, unused and undamaged.EADEM source table2026-09-12
Estée Lauder30 days from delivery.Prepaid label supplied; original shipping and delivery fees are non-refundable.$50 purchase.Yes, new or gently used.Estée Lauder source table2026-09-15
ExperimentContact the brand within 30 days of purchase; one refund per product per customer.UnconfirmedUS orders: $40 or more.UnconfirmedExperiment source table2026-09-12
Farmacy BeautyInitiate within 30 days of receipt.Brand pays US domestic and Puerto Rico return shipping.Domestic US orders $50 or more.Yes, new or gently used.Farmacy Beauty source table2026-09-15
Fenty Beauty30 days after purchase for US direct-site orders.Brand pays: free prepaid US returns.Contiguous US: active account holders have no minimum; guest orders $40 or more.UnconfirmedFenty Beauty source table2026-09-12
First Aid Beauty30 days from receipt.$5 deducted for prepaid label; own carrier at customer expense.No minimum stated; US standard USPS shipping is free.Yes, gently tested; no more than one quarter used.First Aid Beauty source table2026-09-15
Flower KnowsUS requests: within 30 days after delivery.UnconfirmedUS ground: $100 or more; perfume has separate shipping charges.No: products must be unopened. Complete bundles and gifts must be returned together.Flower Knows source table2026-09-12
Geek & Gorgeous14 days from purchase for new, unopened items; 60 days if unsuitable for your skin.Customer pays return shipping, which is not reimbursed.US standard: subtotal $60 or more.Yes under the skin-suitability policy: at least half full; at most two bottles per product.Geek & Gorgeous source table2026-09-12
GlossierReturn must be processed within 30 days after receipt; gift cards and store-specific merchandise excluded.UnconfirmedUS standard: $40 or more, advertised on the official policy page.UnconfirmedGlossier source table2026-09-12
Glow Recipe30 days.Brand pays US return shipping with a prepaid label.UnconfirmedSingle-use items must be unused and in original packaging.Glow Recipe source table2026-09-15
Half Magic30 days after placing the order.Brand pays for domestic returns; excludes US territories and APO/FPO.US orders over $49; APO/FPO and international rates vary.UnconfirmedHalf Magic source table2026-09-12
ILIA Beauty60 days from purchase.Prepaid label supplied when instructed to ship; no restocking fee.US orders over $50 before tax and after discounts.UnconfirmedILIA Beauty source table2026-09-15
Jordan Samuel SkinUnconfirmedCustomer pays ordinary-return postage. Approved damaged-item return postage is reimbursed.Domestic US orders: $50 or more.No: only unused, unopened products; sale items are final sale.Jordan Samuel Skin source table2026-09-12
Juvia's PlaceOrdinary returns are not accepted.UnconfirmedUnconfirmedNo returns of cosmetics under the hygiene policy.Juvia's Place source table2026-09-12
Kiehl'sUnconfirmed$8 mail-return processing fee.$50 or more for ground shipping.UnconfirmedKiehl's source table2026-09-15
KinshipContact the brand within 30 days of receipt; tools and merchandise are final sale.UnconfirmedUS standard: $50 or more.UnconfirmedKinship source table2026-09-12
Kosas30 days after purchase for full-size direct-site products.Brand pays: free returns advertised on the official returns page.US orders: $50 or more, advertised on the returns page.UnconfirmedKosas source table2026-09-12
KraveBeautyContact the brand within 30 days of delivery; assessed individually.Customer pays return shipping; fee not verified.US standard: $50 or more.No: ordinary returns require unused, unopened products.KraveBeauty source table2026-09-12
Lethal Cosmetics14 days after receipt; email before returning.Customer pays return postage; fee not verified.UnconfirmedUnconfirmedLethal Cosmetics source table2026-09-12
LYS Beauty30 days after purchase for direct-site orders; sale items, samples and merchandise excluded.UnconfirmedUS ground: $50 or more.Yes: the unused portion can be returned with prior authorization.LYS Beauty source table2026-09-12
MAC Cosmetics30 days from delivery.$7 deducted for mail; eligible store return free.Current page banner: $60 or more.Yes, new or gently used.MAC Cosmetics source table2026-09-15
MaeloveRequest within 100 calendar days of delivery; send back within 21 days of starting the return.Brand pays: free label for US returns.US orders over $50.UnconfirmedMaelove source table2026-09-12
MERIT30 days after delivery for eligible products; fragrance cannot be physically returned.UnconfirmedUS standard: $45 or more.UnconfirmedMERIT source table2026-09-12
MOB Beauty30 days from purchase; direct-site orders only.UnconfirmedOrders $50 or more, advertised in the USD storefront.UnconfirmedMOB Beauty source table2026-09-12
OSEASend back within 30 days of shipment.Customer pays a $5 label fee when a US-warehouse return is required.US standard: $50 or more.UnconfirmedOSEA source table2026-09-12
Paula's Choice60 days for refund or credit; through 180 days for credit only.Unconfirmed; shipping fees are not refundable.UnconfirmedUnconfirmedPaula's Choice source table2026-09-15
PhytosurgenceOrdinary returns or refunds are not offered.UnconfirmedUS orders over C$70; the threshold is in Canadian dollars.No ordinary return for opened products; sales are final.Phytosurgence source table2026-09-12
PrequelUnconfirmedCustomer pays a label fee deducted from the refund; amount not verified.Contiguous US: $35 or more before tax.Yes, the unused portion of regularly priced products; coupon orders, bundles and sale items excluded.Prequel source table2026-09-12
Regimen LabRequest within 30 days after receipt; authorization required. Regimen Kit is not refundable.UnconfirmedUS orders over $50.UnconfirmedRegimen Lab source table2026-09-12
Rituel de Fille30 days after shipment; eligible full-size, direct purchases only.Customer pays postage; fee not verified.US 50 states: $50 or more after discounts, excluding tax; territories excluded.Yes, lightly used; samples and final-sale products are excluded.Rituel de Fille source table2026-09-12
RMS BeautyRequest within 60 days of purchase; if required back, it must arrive within 30 days of the reply.Customer pays if RMS requires the product back; fee not verified.US standard: orders over $40; Rewards Club members receive free US shipping.Yes, unused or gently used; listed HART collaboration products are final sale.RMS Beauty source table2026-09-12
SaieContact the brand within 30 days after purchase.UnconfirmedContiguous US orders over $50.Opened direct-site products: partial refund of 50% within 30 days of purchase.Saie source table2026-09-12
Salt New YorkContact the brand within 30 days after delivery of a domestic order; assistance is discretionary.UnconfirmedUSA orders over $100.UnconfirmedSalt New York source table2026-09-12
SephoraReturn within 30 days after purchase, with proof of purchase; subject to approval.Retailer pays: free Sephora.com returns using its prepaid label.US standard: signed-in Beauty Insider members have no minimum; guests $50 or more before tax.Yes, new or gently used; specified final-sale products excluded.Sephora source table2026-09-12
Stratia30 days after delivery for individual US items; bundles, value sets and gift cards excluded.Customer pays return shipping, which is not reimbursed.Domestic US orders: $35 or more.UnconfirmedStratia source table2026-09-12
Sunday RileyContact within 30 days of receipt.Brand supplies a prepaid return label.US orders over $50.May be rejected if less than half full.Sunday Riley source table2026-09-15
TatchaUnconfirmedBrand pays: free US returns advertised on the offers page.US domestic orders: no minimum, as advertised on the official offers page.UnconfirmedTatcha source table2026-09-12
The Ordinary365 days from purchase.Customer pays; brand does not provide or cover return labels.UnconfirmedYes, if at least 50% full.The Ordinary source table2026-09-15
Three Ships30 days after purchase; heavily used or damaged products may be rejected.Brand pays eligible-return shipping. Customer pays wrong-product exchange postage.Continental US orders over $65 USD.Yes, new or gently used; heavily used items may be rejected.Three Ships source table2026-09-12
Timeless Skin Care60 days after receipt with proof of purchase.Brand pays for one approved direct-site return label in the contiguous US; extra labels cost the customer.Contiguous US orders: $75 or more.UnconfirmedTimeless Skin Care source table2026-09-12
Tower 28Request within 30 days of purchase; direct-site orders only.UnconfirmedUS standard: $30 or more.UnconfirmedTower 28 source table2026-09-12
U BeautyUnconfirmedCustomer pays return postage; fee not verified.USPS/DHL ground within the US: $150 or more.One opened-product return per product per customer. Opened PROEM perfume receives store credit.U Beauty source table2026-09-12
Ulta BeautyWithin 30 days of purchase for a refund; days 31-60 for merchandise credit, subject to approval.Customer pays mail-return postage; fee not verified. In-store returns are also available.Diamond members: eligible orders $25 or more; excludes Alaska and Hawaii.Most new or gently used products qualify; excluded categories and sealed-item requirements apply.Ulta Beauty source table2026-09-12
Ursa Major30 days after receipt for eligible US direct-site orders.Brand pays return shipping for qualifying returns.US standard ground: $40 or more; recurring subscriptions have no minimum.Yes, if at least two-thirds full; samples, gifts and final-sale items excluded.Ursa Major source table2026-09-12
VIOLETTE_FR30 days after receipt for eligible direct-site purchases.Brand pays: qualifying returns are free.Standard shipping on orders over $50, as advertised in the US storefront.UnconfirmedVIOLETTE_FR source table2026-09-12
Westman Atelier30 days after purchase; return complete bundles.Brand pays: free US returns.Domestic US ground shipping: no minimum.Yes, unused or gently used direct-site products.Westman Atelier source table2026-09-12
Youth To The PeopleUnconfirmed$8 deducted when the prepaid label is used.Over $75 before tax and after discounts.UnconfirmedYouth To The People source table2026-09-15